ITIL
Foundation v.3 Version 1.1 Part1
Vendor:
EXIN
Code: EX0-101
Exam Name: ITIL Foundation v.3
Code: EX0-101
Exam Name: ITIL Foundation v.3
QUESTION
1
Which
of the following is NOT an example of Self-Help capabilities?
A.
Requirement to always call the service desk for service requests
B.
Menu-driven range of self help and service requests
C.
Web front-end
D.
A direct interface into the back end process handling software
Answer: A
Section: (none)
Explanation/Reference:
Explanation:
http://www.dumps.01world.in
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